Hi, I’m Tristan.
UX Researcher & Interaction Designer since 2010

I create products and web applications that are easy and fun to use, thereby increasing customer satisfaction and sales while decreasing support costs.

resume (c.v.)

Some highlights

Work, Education, Publications & Presentations

  • UX Certification
    2016: Obtained UX certification at the 2016 Amsterdam UX Training by the Nielsen Norman Group. Topics included Mobile design, ux deliverables, customer journeys and omnichannel UX.
    nng-uxc-badge

  • Sr. UX designer
    2014 – present: Responsible for the UX of RBI’s Nextens and XpertHR product groups.

  • Freelance UX Designer
    2011 – 2015: Freelance work for education material, flight simulator control panel and a number of websites.
  • Lead UX Designer for UCD toolbox
    2012 – 2014: UX research and design for an online filterable library for UX methods. Managed two developers and an intern.

    [vimeo 48296445]
  • Red Dot Design Award
    2010 – 2012: My work for a chair numeration system for Casala resulted in a Red Dot design award 2012 when the product came to market. Also, we won the TU Delft Design Challenge in 2010. In 2016, the second version of the chair numeration system Zifra was installed in Westminster Abbey


  • Delft University of Technology
    2008 – 2011: Master degree in Design for Interaction
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2016: UX Certification

Obtained UX certification at the 2016 Amsterdam UX Training by the Nielsen Norman Group. Topics included Mobile design, ux deliverables, customer journeys and omnichannel UX.

nng-uxc-badge

since 2014: UX designer at RBI

Responsible for the UX of RBI’s Nextens and XpertHR product groups.

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2011 – 2015: Freelance UX Designer

Freelance work for education material, flight simulator control panel and a number of websites.

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2012 – 2014: UX Design Lead

UX research and design for an online filterable library for UX methods. Managed two developers and an intern.

ucd-toolbox-logo_tagline

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 2010 – 2012: Red Dot Design Award

My work for a chair numeration system for Casala resulted in a Red Dot design award 2012 when the product came to market. Also, we won the TU Delft Design Challenge in 2010. In 2016, the second version of the chair numeration system Zifra was installed in Westminster Abbey.

   

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2008 – 2011: Master degree in Design for Interaction

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About

Overall skills

UX research

80%

Flowchart & Wireframing

80%

Interaction design

70%

visual design

70%

html & css

70%

Some research skills

Observations

90%

Paper prototyping

85%

Co-design workshops

80%

Omniture

80%

Usabilla

75%

Some design tools

Balsamiq

95%

Pen & paper

90%

Axure

80%

Adobe Photoshop CC

70%

Adobe Fireworks CS6

70%

Interests & ambitions

  • Data Analytics
  • Cognitive Computing
  • Home automation
  • Knowledge dissemination
  • Visual Thinking
  • Adobe Experience Design

Statement

The first reason of a product existence is that it fulfils a certain need. Therefore, it must be used. The growing complexity of (consumer electronic) products demand a deeper understanding of product use and the users’ overall brand experience. The user and the use of a product should be in the centre of the entire developing process.

Involving users in the design process is, every single time, an eye opener to me because they show me that there is always room for improvement. Everything that we create is designed to make our lives easier and more fun (or at least I think it should be).

I want to continue to create usable products and omni-channel services, support (international) teams in this area, enhance the knowledge in customer / user experience, and connect people who value the importance of usability.